Shipping Policy – Top Notch Top Uni

At Top Notch Top Uni, we are committed to providing a smooth and efficient experience for our users. While we primarily offer online educational services, we may also provide physical products such as study materials, books, and other resources. Below is our Shipping Policy for all physical products purchased through our platform.

1. Order Processing

Once your order is placed, it will be processed within 1-2 business days (Monday to Friday). During busy periods, order processing may take slightly longer. We will send you an email notification once your order has been processed and is ready for shipment.

2. Shipping Time

  • Domestic Shipping (within the United States): Orders typically arrive within 5-7 business days after processing, depending on the delivery location.
  • International Shipping: For orders outside the United States, delivery typically takes 10-14 business days. Shipping times may vary based on the destination country, customs processing, and local carrier delays.

3. Shipping Methods

We work with trusted shipping carriers to ensure timely and safe delivery. Some of the carriers we use include:

  • Domestic: USPS, UPS, FedEx
  • International: DHL, UPS, FedEx, USPS (depending on the country)

When your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.

4. Shipping Fees

Shipping fees are calculated based on the weight of the items and the shipping destination. The total shipping cost will be shown to you at checkout before completing your purchase. We may offer free shipping promotions at times, so please check our website for any current deals.

5. Order Tracking

Once your order has been dispatched, you will receive an email containing tracking details. You can use this information to track your order’s progress and estimated delivery date. If you have any concerns regarding the status of your shipment, please contact us directly.

6. Shipping Restrictions

Currently, we ship to a wide range of countries globally, but some regions may not be eligible for shipping. If your delivery address is in a restricted region, you will be notified at checkout.

We do not ship to P.O. Boxes or APO/FPO addresses.

7. Damaged or Lost Items

If your order is damaged or lost during transit, please contact us within 7 days of receiving your item. We will work with you to resolve the issue, whether by providing a replacement or a refund. Please keep the packaging and any damaged items for inspection if necessary.

8. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on applicable fees.

9. Address Accuracy

Please ensure that the shipping address you provide is accurate. We are not responsible for lost or delayed shipments due to incorrect or incomplete address information. If there is an issue with your shipping address, please contact us as soon as possible, and we will attempt to update the address before shipment.

10. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately. Please check back regularly to stay informed.